Resetting your PRAM

Shut down your Mac

Then turn it on and immediately press and hold the following keys simultaneously

1. • Command
   • Option
   • P
   • R

Keep holding all four keys for 20 seconds. Your Mac might appear to restart

Once your done let the keys go and let your laptop bootup

For any questions or trouble with the steps above, reach out to the IT Team via email or phone

support@itjones.com

(415) 578-7111