Screen Connect
Setting up session
- Go to: http://sc.itjones.com:8040/
- Click Login (top right)
- Username: first name
- Pass: P!mpslap
- Click Host (top left)
- Click “+” symbol next to Support
- Name the session
- Check the box for Secure Code and take note of 4 digit code
- You will be taken back to the main host screen, select your session and click “join”
- Download and install the app if you haven’t run it before
- Launch the app if you have run it before
- A screen connect window will open up when you have successfully joined the session
Joining the session
- Go to: http://sc.itjones.com:8040/
- Enter code in “Join with a code” field and click arrow
- Download and install the app if you haven’t run it before
- Launch the app if you have run it before
- Select “Consent to Control” when prompted
- The computer can now be controlled remotely
NOTE: We have one license for screen connect. If someone is already connected, using that license, you will see the following:
Waiting for a free license…
Your installation has reached the limit of concurrent sessions it is allowed. This will continue to try to reconnect until an available license is free.
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