How To Run Screen Connect

 Screen Connect

Setting up session

1. Go to:  http://sc.itjones.com:8040/
2. Click Login (top right)

1. Username:  first name
2. Pass:  P!mpslap

3. Click Host (top left)

1. Click “+” symbol next to Support
2. Name the session
3. Check the box for Secure Code and take note of 4 digit code

4. You will be taken back to the main host screen, select your session and click “join”

1. Download and install the app if you haven’t run it before
2. Launch the app if you have run it before

5. A screen connect window will open up when you have successfully joined the session

Joining the session

1. Go to:  http://sc.itjones.com:8040/
2. Enter code in “Join with a code” field and click arrow

1. Download and install the app if you haven’t run it before
2. Launch the app if you have run it before

3. Select “Consent to Control” when prompted
4. The computer can now be controlled remotely

NOTE:  We have one license for screen connect. If someone is already connected, using that license, you will see the following:

Waiting for a free license…

Your installation has reached the limit of concurrent sessions it is allowed. This will continue to try to reconnect until an available license is free.